Data Analytics Manager (Deputy Director), Strategic Impact
Data Analytics Manager (Deputy Director), Strategic Impact
California, Remote
Posted: 7/18/2023
The California College Guidance Initiative (CCGI) is looking for a data analytics professional to oversee the day-to-day management of the development, iteration, and maintenance of user-centered data products for the Strategic Impact team.
The Data Analytics Manager (Deputy Director), Strategic Impact manages a small team of Data Analysts charged with producing accurate and engaging data products to report on progress, drive decision making, and inform practice for both internal staff and external partners. The ideal candidate is a tech-savvy leader with expertise in leading teams to create user-centered and intuitive data analytics, cross-team project management, and crafting accessible data product training and documentation.
A successful Data Analytics Manager, is a mission driven, strategic thinker and an exceptional project manager who knows how to leverage the team’s strengths and collaborate organization-wide to accomplish shared goals. We work to solve large scale, system-level problems. You must be comfortable working with unknowns and ambiguous solutions, as well as passionate about promoting public education and advancing educational equity. This role reports to the Director, Strategic Impact.
What Will You Be Doing?
- Leading and empowering a small team of Data Analysts who develop, refine and maintain internal analytics tools (Tableau dashboards, flat file reports, etc.) and provide quality assurance checks to ensure data products are accurate and up to date
- Managing Strategic Impact team projects to completion by developing and maintaining project plans, including:
- Connecting with end-users to understand their goals and needs, and translate those into actionable plans and deliverables
- Designing new and revised data products (dashboards, visualizations, flat files, etc.)
- Creating user-friendly documentation and training for staff
- Managing the communication of project milestone status, updates, or roadblocks between Strategic Impact data analysts and internal and external collaborators
- Collaborating across teams to ensure data products and our internal data catalog are accurate, up to date, and functioning as designed
- Making data-driven decisions and recommendations based on user research, feedback, data, and analytics.
- Developing and maintaining protocols that ensure the Strategic Impact team functions efficiently.
- Using a variety of tools to communicate and manage projects in a virtual environment, including Salesforce, JIRA, Google Workspace, Slack, etc.
- Model giving and receiving feedback via a non-violent communication model to improve team performance and work product.
What Technical Skills Do You Need?
- Advanced proficiency designing and developing well thought-out data products (data dashboards in Tableau, etc.) and analyses.
- Ability to gather, analyze, synthesize, and present both quantitative and qualitative information effectively.
- Ability to conceptualize clear ways of visualizing data that tell a story and provide key insights.
- Proficiency with SQL (SQL Server, PostgreSQL, MySQL, etc.) as well as an understanding of relational databases,query authoring, and optimization
- Proficiency with scripting languages like Python, R, etc.
- Familiarity with ELT/ETL tools like Matillion, FiveTran, Talend, etc.
- Exceptional analytical skills and attention to detail.
- At least 2 years of experience coaching and managing the work of a small team.
- Experience with Salesforce, or similar CRM, preferred.
- Bachelor’s degree required.
What Intangibles Do You Need?
- Understanding of systemic barriers to college access for historically marginalized students
- Initiative and motivation to advance projects without detailed supervision and simultaneously balance multiple projects and responsibilities.
- Commitment to coaching and mentoring a team by providing and receiving direct feedback, modeling vulnerability, and leading with professionalism and kindness.
- Ability to assign tasks/projects and manage the workload of others to advance the team’s priorities.
- Ability to move abstract brainstorming to concrete proposals for action via project plans or other documentation
- A collaborative spirit and commitment to developing and maintaining trusting professional relationships.
- Adaptability to thrive in a fast-paced environment with changing priorities and deadlines.
- Meticulous attention to detail.
- Excellent verbal communication skills and the ability to communicate with various levels of professionals.
More about the Strategic Impact Team
CCGI’s Strategic Impact team works to support colleagues across the organization to create intelligence from data in order to inform decision making and advance CCGI’s equity agenda. The team also drives organizational reporting for external stakeholders including school districts, colleges, higher education system offices, and funders. The team is composed of individuals working remotely across California. You would thrive on the Strategic Impact team if you view data as a tool to advance educational equity, believe in continuous learning, and are interested in working alongside a growing and dedicated team.
More about CCGI
The California College Guidance Initiative (CCGI) works to ensure that all 6th-12th grade students in California have access to a systematic baseline of guidance and support as they plan, prepare, and pay for postsecondary education and training.
This baseline is provided by CaliforniaColleges.edu, which provides California students and educators with a wide range of college and career planning information and tools. The site also houses, audits, and transmits student data to help ensure more accurate and efficient decisions regarding admissions, financial aid, and course placement. CCGI provides technical assistance, support, and training to K-12 school districts in order to support students, counselors, and parents with the systematic use of CaliforniaColleges.edu, including its transcript-informed tools.
CCGI serves nearly 50% of California students, and we are slated to scale statewide in the coming years through the California Cradle-to-Career Data System.
CCGI is a positive, diverse, and supportive culture. At our core, we prioritize the needs of students above all else. Everyone at CCGI works remotely from home offices. We are all located in various parts of California and make use of tools, such as ZOOM, Slack, and Salesforce, to communicate and document our work. While some people regularly travel locally and/or statewide for required business meetings, we only occasionally conduct internal meetings in person.
CCGI is housed at the Foundation for California Community Colleges but is an autonomous initiative with its own mission, goals, and executive leadership team.
The Foundation for California Community Colleges is committed to providing an environment of mutual respect where equal employment opportunities (EEO) are available to all employees and applicants without regard to race, color, ancestry, national origin, genetic characteristics, sex, gender identity, gender expression, sexual orientation, marital/parental status, political affiliation, religion, age, disability, pregnancy, childbirth, breastfeeding or veteran status. In addition to federal law requirements, the Foundation for California Community Colleges complies with applicable state and local laws governing non-discrimination in employment.