Higher Education Administrator in Residence

Career Opportunity

Higher Education Administrator in Residence

All candidates must live in California.

Posted: 1/23/23

Position Summary

CCGI is looking for a Higher Education Administrator in Residence to drive our higher education engagement strategy. 

The Higher Education Administrator in Residence will engage and coach CCC, CSU and UC campuses in the use of data provided by CCGI to advance both equity and efficiency in business processes that inform decisions about outreach and recruitment, admissions, first year academic placement, advising, financial aid and supportive services. This role also helps to forge partnerships with the providers of SIS and CRM products widely in use across California’s public higher education campuses to design data sharing that both supports the use of CCGI and ensures that dual enrollment courses and grades are integrated into a unified student record on CaliforniaColleges.edu.

The ideal candidate for this position has experience in enrollment management strategy and operations, including a detailed understanding of the Customer Relationship Management (CRM) systems and Student Information Systems (SIS) in broad use among institutions of higher education. This candidate must also be experienced in designing and implementing improved business processes in the enrollment management arena.

What Will You Be Doing?

      • Develop and implement strategy for engaging, training and monitoring progress of public post secondary colleges and universities in the use of data provided by CCGI to achieve equity and efficiency goals, as well as expand the scope and scale of CCGI Data usage statewide.
      • Build relationships with both system offices and local campuses to facilitate awareness of the data provided and the potential uses/efficiencies.
      • Collaborate with technical staff at the campus and system level as well as relevant technological vendors to ensure that data from CaliforniaColleges.edu is accessible to support critical business processes related to admissions, placement, guidance, financial aid and supportive services.
      • Working collaboratively with CCGI’s technical lead for data integrations, engage higher education Student Information System vendors to design the processes by which data can be exchanged with each system to support an integrated student record on CaliforniaColleges.edu,  inclusive of dual enrollment courses completed during high school.

What Technical Skills Do You Need?

      • Minimum of seven years in enrollment management strategy and operations
      • Experience designing and implementing improved business processes in the enrollment management arena
      • Detailed understanding of the Customer Relationship Management (CRM) systems and Student Information Systems (SIS) in broad use among institutions of higher education
      • Broad and substantial knowledge of recruitment, admission, placement, advising financial aid and support service delivery to support integration of underrepresented student populations into higher education campuses.
      • Understanding of large state higher education systems.
      • Experience with change management methodologies in a higher education environment.
      • Minimum of seven years experience as a supervisor or comparable coaching experience.

What Intangibles Do You Need?

      • Self-directed and proactive problem-solver.
      • Clear, confident, and attentive verbal communicator.
      • Excellent professional judgment.
      • Ability to communicate complex information simply.
      • Ability to collect and analyze information, problem-solve, and make decisions.
      • Capacity to think in an organized and rational manner in order to understand connections between ideas and/or facts.
      • Commitment to developing and maintaining trusting professional relationships.
      • Ability to retain and apply new knowledge.
      • Comfort with and ability to easily transition between independent and collaborative tasks.
      • Dedication to continuing to grow management and leadership skills.

More about CCGI

CCGI works to ensure that all 6th-12th grade students in California have access to a systematic baseline of guidance and support as they plan, prepare, and pay for postsecondary education and training.

This baseline is provided by CaliforniaColleges.edu, which provides California students and educators with a wide range of college and career planning information and tools. The site also houses, audits, and transmits student data to help ensure more accurate and efficient decisions regarding admissions, financial aid, and course placement. CCGI provides technical assistance, support, and training to K-12 school districts in order to support students, counselors, and parents with the systematic use of CaliforniaColleges.edu, including its transcript-informed tools.

CCGI forms the core of the college planning and application tools in California’s newly-launched Cradle-to-Career System. Over the next few years, the Cradle-to-Career System will scale CCGI so that all California 6th-12th grade students can have free access to our transcript-informed tools.

CCGI is a positive, diverse, and supportive culture. At our core, we prioritize the needs of students above all else.

Everyone at CCGI works remotely. We are all located in various parts of California. We rarely meet in person. Instead, we make use of tools, such as ZOOM, Slack, and Salesforce, to communicate and document our work.

CCGI is housed at the Foundation for California Community Colleges but is an autonomous initiative with its own mission, goals, and leadership team.

The Foundation for California Community Colleges is committed to providing an environment of mutual respect where equal employment opportunities (EEO) are available to all employees and applicants without regard to race, color, ancestry, national origin, genetic characteristics, sex, gender identity, gender expression, sexual orientation, marital/parental status, political affiliation, religion, age, disability, pregnancy, childbirth, breastfeeding or veteran status. In addition to federal law requirements, the Foundation for California Community Colleges complies with applicable state and local laws governing non-discrimination in employment.

As the official nonprofit auxiliary to the Chancellor’s Office, we aim to ensure our team reflects the diversity of the California Community Colleges and the 1.8 million students, campuses, and communities it serves. Individuals are hired for their deep understanding of each population’s unique needs and will join a collaborative environment where each team member plays an important role in helping Californians across all communities improve their social and economic mobility and build a better future for themselves and their families.

Application Instructions

      • Click the apply button below to be taken to the Foundation for California Community Colleges website, where the application is housed.
      • Include both a cover letter and resume with your application.


If you have questions about CCGI career or RFP opportunities please contact us.